KELLER FREIGHT SOLUTIONS OVERVIEW
Keller Freight Solutions, an affiliate of Keller Logistics Group, is the complementary freight brokerage arm of Keller Trucking’s assets dedicated to serving the more specialized shipping needs of our customers. Today, more than 80% of goods and raw materials are moved by truck. Roughly a quarter of that cargo is managed by freight brokers – transportation middlemen who make the business run smoother for both shippers and carriers. This percentage is steadily growing as shippers look for capacity, optimize their routing guides and cut costs.
As freight brokers, we are experts in mitigating capacity issues, covering lanes that can be difficult to fill and providing you with specialized carriers that have met our strict performance standards. Our partner carriers provide you with versatility and flexibility in lane coverage, equipment type, and on-demand availability. We help you implement “industry best” practices to get goods to market quickly, at the most affordable price. We manage shipments using the latest technology, so you don’t have to worry about capital investments or learning curves. Working with a neutral broker from the start helps you remain flexible and proactive to overcome any logistics challenges that may arise.
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With 40 years of experience in the transportation industry, Keller Freight Solutions has expertise in a variety of business sectors. The primary industries
keller freight solutions service area
Keller Freight Solutions is pleased to offer inbound and outbound cargo transport and freight solutions anywhere in the contiguous United States.
Our headquarters is based in Defiance, Ohio but our service area is nation wide and covers regions including:
- The Midwest
- South Central US
- The Plains States
It all starts with a conversation……
Want to Discuss Your Transportation Strategy?
Call 419.780.3742, option 3
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Freight Solutions Capabilities
Keller Freight Solutions offers a unique transportation strategy with the capability of using Keller Trucking assets if the lane or routing is more economical for you. You have the added security of knowing that our Keller Trucking fleet offers all the standard modes of transportation, like dry van and reefer trucks. We are also equipped to handle specialized needs, such as flatbed, Connestoga flatbed, single drop, double drop, and RGNs. If you need intermodal arrangements – we can handle that for you too!
We serve a wide range of industries, from automotive, building materials, and food/beverage, to health/beauty, scrap metal, and retail. Our services include transportation management, carrier safety vetting, and bid event facilitation. Our carriers are fully compliant with all CSA, FMCSA and DOT rules, regulations and requirements. You can feel at ease with our track record of safety awards and our adherence to the TIA Code of Ethics. Beyond brokerage, we can function as a total third-party logistics provider with additional solutions for trucking, warehousing, distribution, and packaging.
Managed Transportation is a program that affords a shipper outsourced transportation and logistics services expertise to plan, organize, schedule and monitor their shipments. A Managed Transportation arrangement is ideal in the absence of a traffic or shipping department/manager. It is the right strategy for today’s competitive, ever-evolving capacity crunch. The freight shipping process begins with a conversation about where you are today and how you want to do business in the future. We want to take some of the load off your plate and help you leverage your transportation costs in the most optimal way. Coming up with innovative solutions for logistics challenges is something we’ve been doing successfully for 40 years. Freight brokerage is a smart solution to find capacity, book loads quickly, keep close tabs on your shipment, optimize your routes, and adjust your shipment frequency depending on your needs.
FREQUENTLY ASKED QUESTIONS
We’ve brought together the top questions we receive through our “Contact Us” page and our sales & customer services teams. If you have other questions, click the link below to be directed to several ways you can get in touch with us.
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Are you a member of the freight brokerage industry trade group Transportation Intermediaries Association (TIA)?
Yes. Keller Freight Solutions is a member and abides by the TIA Code of Ethics.
Do you deal in high value commodities?
Yes. Keller Freight Solutions not only carries contingent cargo insurance but ranks our carriers based on safety and performance metrics. We understand that identity theft is an increasingly common method of freight theft. As a result, Keller has developed a detailed carrier set-up process to eliminate perpetrators of identity theft. When shipping high-value commodities, Keller will not only limit carrier selection to only the most reputable but also make sure they are exactly who they say they are.
Will Keller Freight Solutions have intermodal equipment available when I need it?
Yes, we have the ability to secure contracted rates based on volume with guaranteed availability on containers to manage seasonal spikes and equipment shortages.
What does Keller Freight Solutions do to make sure our loads are covered?
This is a two-part answer:
Part 1 – Keller Freight Solutions puts an emphasis on doing what is right by the carrier in addition to the customer – after all, we are a trucking company as well – so we are able to establish loyal carriers that work consistently with us so we don’t have to find a different carrier for every move. One of the ways we do this is with our payment terms. Every carrier that hauls for us gets paid in 7 days or less. Above all, we do what we say we will and protect the customers and the carriers just as we would want to be.
Part 2 – We are very aware of our strengths, lanes, and market fluctuations. Our methodology is simple: Do what is right, don’t overcommit, and focus on our core competencies for the day-to-day. Check our out Performance Guarantee to learn more about our commitment to delivering for our customers.
How many carriers do you work with?
While Keller Freight Solutions has nearly 5000 carriers in our system, we find that we provide the best service when we focus on our top 20 carriers and becoming an important part of their business. Through this partnership, we develop loyalties that allow us to handle needs when capacity is thin in the spot market.
What type of equipment can Keller Freight Solutions Provide?
While Keller Trucking is primarily a dry van carrier with over 300 trailers, within our select group of “partner carriers” we have very diverse types of equipment that allows us to meet nearly any need a customer may have. We have available to us: flatbeds, step decks, RGNs, dumps and hopper bottom type trailers. This allows us to service customers with special needs far beyond what our company fleet could. Because of our special relationship with our partner carriers, we can also offer rapid response to these special needs; usually within 24hr or less.
Do you have any company trucks?
Keller Trucking possesses an asset division of well over 250 trucks that we work with in addition to our carrier network. We have found that our customers are best served if we focus on what’s important to them and then utilize all options where they are appropriate to meet those needs. Quite often the solution is a mix of capabilities.
Communication is very important to me. How do you monitor your carriers?
Keller Freight Solution’s systems keep our shipments in front of us where we can see easily what is coming up. Every Carrier is spoken with multiple times during each shipment and is equipped with our best-in-class trucking technology.
- Dispatch the driver – verifying hours, status, and location
- At pick-up and departure
- At delivery arrival and completion
- At 10 AM daily to update their progress and identify potential delays.
I appreciate the excellent customer service I always receive and especially yesterday. With very short notice you picked up my salt load in Chicago and helped me out with this very time sensitive product. I also commend your driver who helped me unload in very extreme weather conditions. Please feel free to use me as a reference for any potential business you may have. Again I very much appreciate it.
“Keller has always been able to provide a solution to our various transportation needs. They supply us with drop trailers and handle our milk runs, short hauls, regional hauls, long hauls and inter modal. When there is an issue, Keller communicates. When there is a problem, Keller takes care of it.”
Want to discuss your transportation strategy?
Call 419.780.3742, option 3